Whether it’s for flooring installation, floor care, or simply for help selecting the right material for you, you’d be wise to solicit the assistance of a professional. They can make the entire process seamless from start to finish with their hard-earned expertise, as well as save you time and money.
While working with a pro might be the easy part, finding the right one can be tricky. With lots of fields, from construction experts to general contractors, dabbling in the craft, the service can seem more straightforward to get ahold of than ever—but finding a quality flooring pro can be proportionally more difficult!
U.B. Hardwoods is here to clear the air and aid in your search. Below, you’ll learn about a few characteristics that indicate a top-notch flooring provider.
They Specialize in Flooring
When it comes to hiring help for such a significant investment, it’s essential that said help lives and breathes flooring. This means that their primary services should revolve around the craft, and that flooring should not be seen as an auxiliary service provided as an addition to their more superior skills.
Checking out their website is a good way to tell how any contractor feels about flooring. Pros that have a significant stake in their flooring abilities will often have a specific page dedicated to it, usually on the nav-bar. The best, in fact, have multiple, or better yet, an entire site devoted to flooring! With those who see it as an add-on service, though, you may need to dig around a bit more to find the corresponding page.
They Care About Their Customers
Flooring is a service industry, the way we see it; few things are more of a people-based career than helping others renovate their home! Whether through stellar reviews or free information provided in the form of a flooring blog, your preferred flooring pro should demonstrate that they care in as many forms as possible. This indicates that they’ll treat you similarly, which results in both a job well done and a smooth shopping experience.
They Take the Time to Listen
Great customer service—and by proxy customer satisfaction—is about listening as much as it is demonstrating expertise. Your flooring pro should take the time to slow down and listen to you explain your concerns, budget, and lifestyle. It’s all too common in this industry to let expertise, instead of the customer’s needs, take the lead; find a pro that prioritizes you instead.
U.B. Hardwoods: Your Preferred Plymouth Flooring Pros
From wood floors to floor refinishing, we’re the one team of experts you can rely on for all your flooring needs. Reach our Plymouth office today at 763-807-4500.